dear delta #2

dear delta,

 

i just want you

to know that i have

been paying attention

to your new ads.

you know the ones

of which i speak.

the ads where you claim

to provide exceptional customer service.

the ads where you claim 

to be best in the business.

the ads where you promise 

to provide an enjoyable travel experience.

tomorrow morning,

my 15 month old son and i 

will board one of your planes

and travel to santa fe for 10 days.

i am hoping that we have 

a pleasant experience.

i hope that you are true to 

your words and provide exceptional service.

my last flight, on a different airline

was horrible.

i distinctly remember saying

how much i loved flying delta.

please, please, please

do not disappoint me.

thanks

luc